Shipping policy
SHIPPING POLICY
We are proud to offer free shipping!
All orders are processed and shipped from our warehouse. Please allow additional time for your order to be processed during holidays and sale seasons.
We process orders Monday through Friday. Orders will be processed within 3β10 business days from the order date and shipped the day after processing is completed. Please note that we do not ship on weekends.
Once your order has been placed, we cannot cancel it. If you need to change your delivery information, please contact us as soon as possible. Once your order has been processed, we will be unable to make any changes.
How Long Will It Take to Receive My Order?
Once you place your order, please allow 1β3 business days for processing. After that, delivery times will vary depending on your location.
Please note that delivery delays may occasionally occur due to circumstances beyond our control. Below are the estimated delivery times by destination:
- Europe: 7β14 business days
- United States: 7β15 business days
- Canada: 7β16 business days
- Central America: 10β25 business days
- Australia / New Zealand: 10β26 business days
- Other countries: 11β30 business days
In exceptional cases, an order may take longer than usual to arrive. In such cases, delivery may take up to 40 business days.
If you experience an unusual delay in the delivery of your order, please do not hesitate to contact our customer service team. We will be happy to assist you in resolving any issues.
We appreciate your understanding and patience and strive to provide you with the best possible shopping experience.
We will provide you with a tracking number so you can monitor your order's status and stay informed about the progress of your delivery.